Front Desk Personnel
Description
JOB OVERVIEW:
Our client, a fashion brand, is looking to hire a front desk personnel. As front desk personnel, you would be responsible for creating a positive and welcoming experience for visitors, clients, and team members. This position involves a combination of administrative, customer service, and organisational responsibilities, contributing to the overall efficiency and professionalism of the brand's front office.
RESPONSIBILITIES :
Greet and welcome visitors, clients, and employees in a friendly and professional manner.
Ensure the front desk area is visually appealing and reflects the brand's aesthetic.
Provide information about the brand’s products and services to clients and guests.
Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.
Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.
Address and resolve basic customer concerns, or redirect them to the appropriate department.
Schedule appointments and manage the brand's calendar for meetings and events.
Serve as a central point of contact between different departments and external parties.
Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment.
Requirements
Requirements
· Minimum academic qualification of ND in any related discipline
· An interest in the fashion industry
· Innovative and creative
· Passionate about helping people
· A minimum of 1 year of proven experience in a customer service or front desk role
· Excellent communication and interpersonal skills
· Proficiency in using office software and equipment
· Strong organisational and multitasking abilities
· Knowledge or interest in fashion and current trends
· Detail oriented
· Professional appearance and demeanour
· Proximity to Lekki Phase 1 is an added advantage